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Faq

What is the difference between the Star-Batt Mini and Star-Batt PLUS?

The Star-Batt Mini and Star-Batt PLUS are both rugged portable power systems built for the Starlink® Mini, each delivering 24+ hours of runtime. The Star-Batt Mini features a 576Wh all-in-one LiFePO₄ battery in a sealed, IP65-rated case, but due to its battery size, it is not FAA carry-on compliant. The Star-Batt PLUS is built inside a Pelican™ 1450 case and uses FAA-compliant removable battery packs, along with an RJ45 Ethernet passthrough, making it ideal for air travel and professional or mission-critical deployments.

How long does the battery last on a full charge?

Both the Star-Batt Mini and Star-Batt PLUS provides over 24 hours of run time, dependent on internet usage.

How do I charge my Star-Batt?

The Star-Batt can be charged via the included AC wall adapter, DC car charging cable, or by a solar panel such as our Star-Batt Solar, which allows you to maintain off-grid internet access indefinitely, as long as there’s sunlight.

Can I use the Star-Batt to power other devices?

Yes, Star-Batt Mini and PLUS can power additional devices through its USB and PD outlets, allowing you to charge laptops, phones, and other devices.

What Starlink® dish does the Star-Batt Mini/PLUS fit?

The Star-Batt Mini and PLUS both fit the Starlink ®  Mini dish exclusively.

Is Starlink service included in the purchase?

Starlink service is not included. You will need to purchase a Starlink® Mini dish and subscribe to Starlink service separately for internet access.

Can I bring the Star-Batt Mini on a commercial flight?

The Star-Batt Mini is not FAA carry-on compliant due to its 576Wh lithium battery capacity, which exceeds the FAA’s size limits for passenger aircraft. Because many of our customers travel for government, enterprise, and mission-critical deployments, we developed the Star-Batt PLUS specifically to solve this problem. The PLUS uses FAA-compliant removable battery packs and is built inside a Pelican™ 1450 case, allowing you to fly with approved battery modules while maintaining the same rugged durability and 24+ hour runtime Star-Batt is known for.

What should I do if my Star-Batt isn’t turning on?

In the event your Star-Batt does not turn on, plug into a power source even if you believe your device is charged. The built in BMS (battery management system) automatically disconnects power from the batteries if there is a power issue detected, and will reset when a charger is connected.

Can I leave my Star-Batt connected to a charger all the time when not in use?

The built in BMS (Battery Management System) automatically avoids over-charging of the batteries, but once fully charged and not in use, it is recommended to disconnect your Star-Batt from the charger to avoid causing damage to the cells inside the battery.  The battery has a maximum charge of 29.2v, but the optimal float charge of the battery is around 27.6v.

The latches that hold my Starlink Mini in the case are too loose, too tight, broken, etc?

The rotating latches inside the case are designed to be semi-serviceable by the end user.  To adjust the tension on the rotating latch, you can tighten or loosen the nut on top of the rotating latch with a 7/16” wrench.  If for some reason the one side of the latch breaks off, the latch can be rotated 180º and reused by removing the nut retaining it with a 7/16” wrench. 

Replacement parts or service?

There are only a few user-serviceable items on the Star-Batt product.  Please contact us with any concerns or problems related to your Star-Batt through our warranty page.

The provided power cord does not fit my Starlink dish.
The provided power cord does not fit my Starlink dish.
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